The design and implementation of business process reengineering in the ethiopian public sector problems of nigerian administration edited by humphrey n. Pdf prospects and challenges to implement business. August 6, 2019 admin personal growth leave a comment on bpr implementation in ethiopian pdf bpr s failure is lack of an integrated approach in exploiting the process. As a result of the implementation of bpr, painful practices in each public. Benefits and implementation of business process reengineering. Thus, this study intended to identify factors that deemed as challenging and success factors of bpr implementation and performance improvement. Information technology it, mcb, civil service organizations. To address the study objectives, purposive or judgemental sampling method was used to collect data.
Outdated methods, such as doing a task by hand, face replacement by computer programs. The intention of this study was to analyze the effectiveness of bpr implementation considering commercial bank of ethiopia cbe. Bpr is one of the management tools that can help the organization for effective, efficient and. Business process reengineering bpr definition, steps, and. Enterprise, specifically, it tries to study effects of bpr implementation in wwce. Bpr the remedy tamiru zerihun i believe that especially the poorest countries, like ethiopia, can benefit from the bpr effort and output if they are able to carry it out wisely. The effect of business process reengineering bpr on human resource management in addis ababa city administration ignatius mberengwa1 and neguse daba2 abstract in ethiopia, addis ababa city administration is implementing business process reengineering in order to improve the performance of its public institutions. This thesis studies business process reengineering bpr implementation in water works construction. So bpr is, in my opinion, the best tool to star abstract sincethe government of ethiopia has embarked on reforming its civil service organizations with the objective of. The government sponsored a lot of management training programs to enhance the capacities of civil service employees and to implement result based performance management system in all of its civil service organizations. Its effectiveness is measured from the customers perspective to see the.
This research takes as its topic business process reengineering bpr and public sector organisation performance in a developing economy context. Bprs failure is lack of an integrated approach in exploiting the process. Nov 09, 2019 buy business process reengineering bpr in ethiopian public universities. Ethiopia for public sector reform not so much for private firms. Business process reengineering bpr projects as groundwork to. I hope viewing the issue in such depth will enhance the projects significance to.
All the public organizations of the federal democratic republic of ethiopia embarked in. Challenges of business process reengineering bpr project. Hammer and champy, 1993 also stated that bpr focuses on processes and not on tasks, jobs or people. It develops and empirically tests a research model to evaluate whether the implementation of bpr by public organisations contributes to the business process and overall organisational. Sep 07, 2019 bpr implementation in ethiopia pdf implementing business process reengineering bpr. Business process reengineering bpr is also important and organizations are using this approach now days to improve their performances, to become more efficient and effective. Aug 06, 2019 bpr implementation in ethiopian pdf august 6, 2019 admin personal growth leave a comment on bpr implementation in ethiopian pdf bprs failure is lack of an integrated approach in exploiting the process. In conclusion, considering the human resource and the technological capacities of ethiopian civil service organizations, bpr can bring incremental benefit and evolutionary transformation instead of. May 26, 2011 the project tries to assess the practice of both local and international universities which have implemented bpr so far as bench marks and many success and failure factors for effective bpr implementation as well.
Request pdf on researchgate the design and implementation of business process reengineering in the ethiopian public. Bpr implementation in ministry of federal affairs citeseerx. Assessment of challenges of implementing civil service. Therefore, for successful bpr implementation the university shall be strong and. It appears that bpr is quite popular in ethiopia for public sector reform not so much.
Pdf imapct of business process reengineering bpr on. Assessment of business process reengineering implementation. Background of the study in the organizational design approach the problems that afflict modern organization are not. Request pdf the design and implementation of business process reengineering in the ethiopian public sector. The project tries to assess the practice of both local and international universities which have implemented bpr so far as bench marks and many success and failure factors for effective bpr implementation as well.
Some indicators of poor implementation of bpr in ethiopian universities are emerging. To introduce a model that facilitates the implementation of business process re engineering bpr in the ethiopian civil. Bpr implementation challenges by naod mekonnen isbn. However, the implementation phase of bpr pointed as the most challenging. Bpr implementation in ministry of federal affairs ids opendocs. Read challenges of business process reengineering bpr project. The programs improve efficiency and reduce errors, but the company must invest in the software and training, a costly option for companies looking to cut expenses immediately. Abstractthis paper analyzes business process reengineering bpr implementation at ethiopian higher education institutions eheis i. However, not all organizations implementing bpr projects achieve their results.
Assessment of bpr implementation, business process, bpr implementation in ethiopia, civil service institutions of ethiopia. Thus this study tried to study the factors that leads to delay bpr implementation in government organization case of afar region sector bureaus, ethiopia. Findings pertinent to ethiopian revenue and custom authority erca and commercial bank of ethiopia cbe show that bpr implementation has increased control. Case of samara university free essay and over 89,000 other research documents. Evaluation on bpr implementation in ethiopian higher. While the ethiopian government has been starting implementing bpr in public. Business process reengineering in ethiopia pdf free download. Business process reengineering bpr aims at cutting down enterprise costs and process redundancies, but unlike other process management techniques, it does so on a.
Oct, 2019 bpr implementation in ethiopia pdf implementing business process reengineering bpr. Oct 20, 2019 the design and implementation of business process reengineering in the ethiopian public sector problems of nigerian administration edited by humphrey n. Implementing business process reengineering bpr in. Bpr implementation in ethiopia pdf implementing business process reengineering bpr. A business process is a collection of procedures, steps or activities the business. This research examined whether implementation of business process reengineering bpr projects have improved operational performance of the selected case public commercial banks in ethiopia by collecting and analyzing both quantitative and qualitative. Bprthe remedy tamiru zerihun i believe that especially the poorest countries, like ethiopia, can benefit from the bpr effort and output if they are able to carry it out wisely. Evaluation on bpr implementation in ethiopian higher education institutions article pdf available in global journal of management and business research 1211. Bpr typically requires an investment, particularly in technology. However, the implementation phase of bpr pointed as the most challenging one. Bpr and hospital blueprint efforts, as well as the masters in hospital and healthcare administration mha degree program. Bpr is needed in ethiopia fikir abere i believe bpr is an important change management tool. Business process reengineering in ethiopian public. Matching the statuses of civil service organizations in ethiopia to this model indicates that bpr should be considered to seek evolutionary changes.
As more organizations undertake business process reengineering bpr, issues in implementing bpr projects become a major concern. An organization where application of bpr is being done, is process oriented. As stated by thomas h davenport in the year 1993, bpr encompasses the envisioning of new work strategies, the actual process design activity, and the implementation of the change in all its complex technological, human and organizational dimensions. Implementation of bpr at a public university in ethiopia. Since 1994, the government of ethiopia has embarked on reforming its civil service organizations with the objective of improving the public sector service delivery system. I hope viewing the issue in such depth will enhance the projects significance to the readers. This paper analyzes business process reengineering bpr implementation at ethiopian higher education institutions eheis taking mekelle university, mekelle and aksum university, aksum as cases. Reconsidering civil service reform in ethiopia devex.
Likewise, starting from 2008 and 2009, all ethiopian public universities engaged in bpr project to enhance their performances dramatically. I believe bpr is an important change management tool. Request pdf on researchgate the design and implementation of business process reengineering in the ethiopian public sector. Introduction samara university is one of the recently inaugurated universities in ethiopia, which is found in region two. The massive bodies of literatures indicate that implementation of the civil service reforms in ethiopia faced lack of properly integrated and sequential approach mesfin, 2009, inconsistency in. Request pdf on researchgate the design and implementation of business process reengineering in the. An evaluation of bpr implementation at jimmauniversity. Business process reengineering is a program that systemically breaks down the process a business uses and starts over with new, more efficient methods basically a redesign or a reboot. Industrial engineering department, ethiopia institute of. Business process reengineering bpr can be defined as the elemental rethinking and radical redesigning of the business processes in order to achieve remarkable improvements in critical measures of performance like cost, service, quality, and speed. The implementation phase of bpr pointed as the most challenging one. Bpr implementation in the ministry of federal affairs.
The effect of business process reengineering bpr on. May 20, 2017 this research evaluates the factors that influence the implementation and consequences of business process reengineering bpr. Since 2004, the government of ethiopia has also endorsed business process reengineering as a foundation. Business process reengineering in ethiopian public organizations. To this end, business process reengineering bpr has been considered as a government sector technique to help organizations. Using various individual and organizational change management theories, our studys findings can have implications for forming policy. Jun 28, 2019 bprs failure is lack of an integrated approach in exploiting the process. The effect of business process reengineering bpr on human. Prospects and challenges of implementing bpr in ethiopian. Subsequently, the country developed a hospital performance monitoring system based on achievement of key performance indicators kpi and the ethiopia hospital alliance for.
This study of implementation of business process reengineering bpr. Bpr s failure is lack of an integrated approach in exploiting the process. This is an american idea but ethiopia for public sector reform not so much for private firms. This is an american idea but ethiopia for public sector reform not so. To introduce a model that facilitates the implementation of business process reengineering bpr in the ethiopian civil. Bpr is the best tool for most of our problems in ethiopia endris umer the extent and depth of ethioopia in ethiopian civil service organization is sometimes unbelievable. Jul 18, 20 the massive bodies of literatures indicate that implementation of the civil service reforms in ethiopia faced lack of properly integrated and sequential approach mesfin, 2009, inconsistency in. Bpr in ethiopian government i feel that bpr is a panacea for the kind of sickness like the ethiopian bpr is implemented in different parts of the country. Department of management studies hindustan college of engineering introduction business process reengineering means not only change but dramatic change. Public institutions and universities in ethiopia have implemented this reform. Pdf this paper analyzes business process reengineering bpr implementation at ethiopian higher education institutions eheis it.
The implementation of business process reengineering. Imapct of business process reengineering bpr on customer satisfaction, employee empoerment and service quality. What constitutes dramatic change is the overhaul of organizational structures, management. May 24, 2010 hence, all public universities of ethiopia including samara university, under the delegation of ministry of education have been engaged for the last two years 2008 and 2009 in business process reengineering bpr project to tackle the traditional or fragmented ways of doing businesses. This field research seeks empirically to explore the problems of implementing reengineering projects and how the severity of these problems relates to bpr project success.
Prospects and challenges to implement business process. Buy business process reengineering bpr in ethiopian public universities. The study is based on a case of a university in ethiopia. It endeavors to redesign the strategic and value added processes that transcend organizational boundaries. Business process reengineering in ethiopia berihu assefamay. Thus, this study intended to identify factors that deemed as challenging factors of bpr implementation. Business process reengineering is the radical redesign of business processes to achieve dramatic improvements in critical aspects like quality, output, cost, service, and speed. You cant help or solve all the bureacratic mess created on customers with any other tools be it kaizen, tqm, etc. This research evaluates the factors that influence the implementation and consequences of business process reengineering bpr. Cases of successful bpr implementation bpr success stories. Pdf evaluation on bpr implementation in ethiopian higher.
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